Guest Blog: Former FCA CIO Gareth Lewis on Enterprise Change

It’s been pretty evident throughout my long and checkered career that change is here to stay. We all experience change daily, but perhaps more...

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Banking Outages Are on the Rise According to FCA

Since 2018 the FCA has required financial services organizations to report any major operational and security incidents that occur to create more...

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The Challenge of Disparate Data for CIOs Managing Change

An increasing rate of change is leading to greater pressure on CIOs to deliver more change, faster while remaining resilient. According to one CEO,...

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Change is Changing

As the Greek philosopher Heraclitus observed in 500BC, “change is the only constant.” This is still true today, but on top of this, the process of...

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So ITSM is Broken, Now What?

We’ve talked a lot in previous blog posts about the issues with ITSM (IT Service Management) as it stands today. Though ITSM is a necessary...

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ITSM is Broken: Empowering People Through Collaborative...

In our previous blog post, ITSM is Broken: Audit & Improvement in Enterprise Change Management, we talked about the need for fit-for-purpose...

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