Post-mortems

It's easy to complete the transition of new capability into live operations and immediately move onto the next. It's also almost as easy to go...

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How We Handle Incorporating New Things into Existing...

For enterprises, doing new things is almost a daily requirement, whether driven by competition, regulation or curiosity. Here we look at several...

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Attitude to Operational Failure: Deliberate Downtime

There are a number of interesting organisational approaches around operational failure that have emerged. The previously held belief was that...

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Why do most product launches fail?

There is a great article on the causes of failure of product launches from HBR - many thanks to Joan Schneider and Julie Hall.

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Why Does Transition to Operation Carry So Much Risk?

Talking to practitioners in the sector, we always find it interesting that organisations spend millions of person-hours and millions of pounds on...

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